Prices & terms

Binding booking and payment

Appointments arranged for singing bowl massages and individual Reiki treatments are binding and are reserved exclusively for you. No deposit is required. The agreed treatment price is paid on site on the day of the treatment, by PayPal or in cash.

Cancelling free of charge

You can cancel your appointment free of charge up to 48 hours before the agreed start. The period is counted in clock hours; weekends and public holidays count too.

You can cancel by email to kontakt@vinayaki-yoga-und-coaching.com or by phone on +49 (0) 176 47 34 79 48. What counts is when your cancellation reaches us. A message on our voicemail is enough, as long as you clearly give your name and the appointment concerned.

Short-notice cancellation and not showing up

If you cancel your appointment less than 48 hours before it begins, or do not come to the agreed appointment without cancelling beforehand, we charge liquidated damages of 30 €, provided you are responsible for the missed appointment and it causes us a loss.

If the reserved appointment can be given to someone else for at least the same fee, the flat sum does not apply. Saved expenses and income from giving the appointment to someone else are taken into account when the loss is assessed.

Showing that there was no loss or a lower one

You are expressly free to show that we suffered no loss at all, or a loss lower than the flat sum. If there was no loss, nothing is payable. If the loss was lower, the amount payable is reduced accordingly.

Cancellation by us and statutory rights

If we have to cancel your appointment, this costs you nothing. We only arrange a replacement appointment with your consent.

Your statutory rights of withdrawal and termination remain unaffected.